35 OUNCES – Frequently Asked Questions (FAQ)
 

Orders & Shipping

Where does 35 Ounces ship?

35 Ounces currently ships to 94 countries worldwide. Shipping availability will be displayed at checkout based on your location.
 

How long does shipping take?

Most orders are delivered within 12–21 business days depending on your location, customs processing, and local carrier delivery times.
 

How can I track my order?

Once your order ships, you will receive a tracking number by email so you can monitor your package’s progress.
 

Why haven’t I received my order yet?

Shipping times may be affected by customs inspections, weather conditions, holidays, or local carrier delays. If your order exceeds the estimated delivery timeframe, please contact our support team.
 

Products & Inventory

Do you add new products regularly?

Yes. New products and limited releases are added every week. Check back often so you don’t miss exclusive drops.

Will sold-out items be restocked?
Some items may be restocked, while others are released as limited editions and may not return once sold out.
 

Are your products available in stores?
Most 35 Ounces products are sold exclusively online unless otherwise announced through official promotions or special events.
 

Sizing & Returns

How do I choose the correct size?

Please carefully review our sizing charts before placing your order. Measurements are provided to help you find the best fit.
 

Can I exchange my item for a different size?

No. 35 Ounces does not offer size exchanges. Customers are responsible for reviewing size charts before purchasing.
 

What if my item arrives damaged or incorrect?

Please contact us within 7 days of delivery with photos of the issue and our support team will review your request.
 

Payments & Currency

What payment methods do you accept?

We accept most major credit cards, debit cards, and other payment options available through our secure checkout system.
 

What currency are prices shown in?

Prices may be displayed in your local currency when available.
 

How are currency exchange rates calculated?

Currency exchange calculations are automatically completed at checkout based on current exchange rates and your payment provider.
 

Is my payment information secure?

Yes. All transactions are processed through secure payment gateways using industry-standard encryption.
 

Wholesale & Bulk Orders

Do you offer wholesale pricing?
Yes. Businesses, retailers, event organizers, and promotional partners may qualify for wholesale pricing.
 

Can I place a bulk order?
Absolutely. Bulk orders are available. Please contact 35 Ounces for wholesale and volume pricing options.

Sponsorships & Partnerships
 

How can I become a brand ambassador?

For sponsorships, influencer collaborations, brand ambassador opportunities, or promotional partnerships, please contact:

support@35ounces.com
 

Does 35 Ounces collaborate with creators and businesses?

Yes. We welcome opportunities involving:

• Influencer marketing

• Brand partnerships

• Event sponsorships

• Artist collaborations

• Content creators

• Retail partnerships

• Community initiatives

Please email support@35ounces.com with details about your proposal.
 

General Questions

How can I contact customer support?

For all customer service inquiries, please contact:

support@35ounces.com
 

How can I stay updated on new releases?

Follow our official social media channels and subscribe to our newsletter for:

• New product launches

• Exclusive promotions

• Limited-edition releases

• Brand announcements

• Special events
   

Why should I buy quickly when I see something I like?

Many 35 Ounces products are produced in limited quantities. Once certain styles sell out, they may not be restocked.
 

What makes 35 Ounces different?

35 Ounces combines streetwear, hip-hop culture, skate influences, and limited-release fashion to create distinctive apparel designed for people who want to stand out from the crowd.

Still Have Questions?

If you can’t find the answer you’re looking for, contact our support team at:

support@35ounces.com